Terms & Conditions

Last Updated: July 2026

Welcome to StatueStreet. By accessing, browsing, or purchasing from our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By using this website, you acknowledge that you have read, understood, and agreed to comply with these Terms & Conditions, our Privacy Policy, and any other policies published on the website.

If you do not agree with any part of these terms, please refrain from using our website and services.

2. About Our Products

StatueStreet specializes in handcrafted stone sculptures, custom sculptures, decorative statues, religious idols, architectural sculptures, and related artistic creations.

As our products are handcrafted, slight variations in size, color, texture, finish, and detailing may occur. These variations are natural characteristics of handmade artwork and should not be considered defects.

3. Custom Sculpture Orders

Custom sculpture projects are created according to the specifications provided by the customer.

By approving a custom design, drawing, reference image, dimensions, or project specification, you acknowledge and accept the final production requirements.

Once production begins, modifications may not be possible or may incur additional charges.

Custom-made products are generally non-refundable unless otherwise agreed in writing.

4. Pricing & Payments

  • All prices displayed on the website are subject to change without prior notice.
  • Orders will be processed only after payment confirmation.
  • Applicable taxes, duties, customs charges, and import fees are the responsibility of the customer unless explicitly stated otherwise.
  • We reserve the right to cancel or refuse orders due to pricing errors, product availability issues, or suspected fraudulent activity.

5. Shipping & Delivery

We strive to ensure safe and timely delivery of all sculptures.

  • Delivery timelines are estimates and may vary depending on production schedules, location, customs clearance, and logistics providers.
  • Large or custom sculptures may require additional production and shipping time.
  • Risk of loss or damage transfers to the customer upon successful delivery.
  • Customers are encouraged to inspect shipments upon arrival and report any visible damage immediately.

6. International Orders

For international deliveries:

  • Customers are responsible for complying with local import regulations.
  • Customs duties, import taxes, and clearance fees are the responsibility of the buyer.
  • Delivery delays caused by customs authorities are beyond our control.

7. Returns & Refunds

Standard Products

Return requests must be reported within the specified return period after delivery.

Returned products must:

  • Be unused and undamaged
  • Remain in original condition
  • Include original packaging where applicable

Custom Products

Custom sculptures, personalized orders, and commissioned artwork are generally non-returnable and non-refundable unless damaged during transit or due to manufacturing defects.

Approved refunds will be processed according to the original payment method.

8. Intellectual Property

All content on the StatueStreet website, including:

  • Text
  • Images
  • Logos
  • Designs
  • Graphics
  • Product Descriptions

is the property of StatueStreet and is protected by applicable intellectual property laws.

Unauthorized copying, reproduction, distribution, or commercial use is strictly prohibited.

9. Product Images

We make every effort to display products accurately.

However, actual products may vary slightly due to:

  • Handcrafted production processes
  • Natural stone characteristics
  • Screen display differences
  • Lighting and photography conditions

Such variations do not constitute product defects.

10. Limitation of Liability

StatueStreet shall not be liable for:

  • Indirect or consequential damages
  • Delays caused by third-party logistics providers
  • Customs clearance delays
  • Events beyond our reasonable control
  • Losses resulting from improper installation or handling after delivery

Our maximum liability shall not exceed the value of the purchased product.

11. User Responsibilities

By using our website, you agree:

  • Not to provide false or misleading information
  • Not to interfere with website functionality
  • Not to engage in unlawful activities
  • Not to copy or misuse website content

Any violation may result in termination of access to our services.

12. Force Majeure

We shall not be held responsible for delays or failures resulting from circumstances beyond our reasonable control, including natural disasters, strikes, transportation disruptions, government restrictions, pandemics, or other unforeseen events.

13. Changes to Terms

StatueStreet reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Changes become effective immediately upon publication on this website.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or our services shall be subject to the jurisdiction of the competent courts of Tamil Nadu, India.

15. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

StatueStreet
Mamallapuram (Mahabalipuram), Tamil Nadu, India

Email: contact@statuestreet.com
Phone: +91 7373580219