Frequently Asked Questions
Product Related Questions
1. Can I customize a sculpture?
Statuestreet specialises in sculpture customisation services. We provide exquisite sculptures tailor made to suit every individual’s requirements. For any customization, kindly email us at contact@statuestreet.com or WhatsApp at +91-7373580219.
2. How should I care for my granite sculpture?
Granite sculptures are durable but should be cleaned regularly with a soft cloth and mild soap to maintain their appearance. Avoid using harsh chemicals or abrasive materials that could scratch the surface.
3. What sizes do the sculptures come in?
Our sculptures are available in various sizes to suit different spaces and preferences. From small decorative pieces to large statement sculptures, we have options for every need.
4. What do you mean by 'antiquated' or antique products? Do you deal in actual antiques?
The Government of India does not allow for the sale of any article more than 100 years old. We do not deal in antiques. The antiquated artworks or antique look statues are artworks that are provided an old look by our artists to give an antique finish.
5. Can stone sculptures endure summer’s scorching heat and cold temperatures with ice and snow?
Our stone statues are manually carved from Hard granite natural stone blocks.
6. How can I order products which show ‘Available on Backorder’?
Products marked as ‘Available on Backorder’ are not in stock. However, you are welcome to email us or call with the product details of your interest and we will revert to you in case similar pieces can be made available in the near future.
7. Will the Granite Stone Statue resist all the extreme weathering conditions like snow, head, or humidity?
Yes, The statue is resistant to any outer weather conditions.
8. Do the Delivery Agent install the statues for you when they deliver them?
No, The delivery agents deliver the statue to your door step (generally ground floor). They don’t unpack and install it.
9. What products does Statuestreet deal in?
Our collection features a variety of granite stone sculptures, including Hindu sculptures, traditional décor pieces, Buddha sculptures, animal figures, abstract sculptures, and granite mandapams.
Shipping Related Queries
1. Do you ship from India Internationally?
Yes, We can delivery in India or other countries, extra shipping and handling costs may apply. Kindly contact us at https://statuestreet.com/contact-us/ with your order details for shipping costs and ordering details.
2. Are COD is accepted as a mode of payment?
No, we do not provide COD as a mode of payment.
3. What Payment methods are accepted by Statuestreet?
Statuestreet accepts several payment methods which includes – PhonePe, Google Pay, UPI, Net banking, Debit Cards and Credit Cards (Bank Transfer, Wire Transfer, Paypal).
4. Are there any additional taxes?
Taxes may be applicable for certain products.
5. Does Statuestreet provide deliver outside India?
Yes, The Statuestreet provides global door delivery services. We ship worldwide through our logistics partners like Indiapost International, DTDC, FedEx, DHL and likewise logistics companies.
6. How are the large or bulky statues shipped?
Within India – Bulky statues are generally shipped through a direct delivery vehicle. In the case of bulky statues, it is advisable to arrange adequate manpower and equipment to ensure that the statue is safely unloaded and placed at the desired location. When placing a statue, our customers frequently ask their landscaper for assistance since they have the necessary manpower and are accustomed to maneuvering around large items like boulders and trees.
Overseas Shipment of large statues – Large and bulky statues are generally shipped through seaways due to its weight and volume. It can be shipped through airways also on request (depends on the volume of the statue).
7. How does Statuestreet deliver smaller statues?
Within India – In the case of smaller statues, the delivery agents leave them at the driveway or entrance. They don’t carry it to any upper floors or stairs.
Overseas Shipment of smaller statue – We ship smaller statues globally with door delivery through DTDC. India Post or likewise logistics company.
Overseas Shipment of large statues – We ship large statues globally with door delivery generally through seaways. We can also ship it through airways but the cost will be quite high comparatively.
